SOLAD WEBSITE PRIVACY POLICY
We (Solad Integrated Power Solutions Limited (“SOLAD”) believe that protecting the security and privacy of your personal data is important. This Privacy Notice explains how we collect, store, use, disclose and transfer (hereinafter “process”) your personal data. The personal data that we collect about you depends on the context of your interactions with us, the products, services and features that you use, your location, and applicable law.
Collection and Use of Personal Information.
Personal Information is information that can be directly associated with an identifiable person such as a customer’s name, address, telephone number, email address, credit/debit card numbers, security code
numbers and other related billing information.
You may be asked to provide your Personal Information anytime you are in contact with SOLAD or a SOLAD affiliated company. SOLAD and its affiliates may share this Personal Information with each other and use it in consistence with this Privacy Policy. We may also combine it with other information to provide and improve our products, services, content, and advertising. You are not required to provide the Personal Information that we have requested, but, if you choose not to do so, in many cases we will not be able to provide you with our products or services or respond to any queries you may have.
SOLAD collects Personal Information that you provide, such as when you:
• Register to use the SOLAD website (the “Site”) or to receive the SOLAD newsletters
• Provide your information when purchasing SOLAD’s products and services
• Provide your information online when asking to join SOLAD
• Contact our customer support either by phone, email, or chat
We may automatically collect some information when you visit our Site such as the site from which you linked to us, and the time and date of your visit and activities. SOLAD does not knowingly collect Personal Information from children under the age of 16, and you must be 18 years of age or older in order to establish an account or contact SOLAD on the Site.
Use of Personal Information.
SOLAD may process your Personal Information for the purposes described in this Privacy Policy with your consent, for compliance with a legal obligation to which SOLAD is subject or when we have assessed it is necessary for the purposes of the legitimate interests pursued by SOLAD or a third party
to whom it may be necessary to disclose information.
SOLAD also uses Personal Information to help it create, develop, operate, deliver, and improve our products, services and advertising, and for loss prevention and anti-fraud purposes. SOLAD may also use your Personal Information for account and network security purposes in order to protect our services for the benefit of all our users.
From time to time, SOLAD may use your Personal Information to send important notices, such as communications about purchases, plans and changes to SOLAD terms, conditions, and policies.
SOLAD may also use Personal Information for internal purposes such as auditing, data analysis, and research to improve SOLAD’s products, services, and customer communications.
Sharing of Personal Information.
SOLAD does not sell or rent Personal Information to third parties without your prior consent. SOLAD
does not share or disclose Personal Information to third parties without your prior consent.
Collection and Use of Non-Personal Information.
We also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. SOLAD may collect information such as occupation, language, zip code, referrer URL and location so that we can better understand customer behaviour and improve our products, services, and advertising. SOLAD may collect information regarding customer activities on its website. In other words, information about how you use SOLAD’s services may be collected and combined with
information about how others use the same services, but no Personal Information will be included in the resulting data. This information is aggregated and used to help SOLAD provide more useful information to its customers and to understand which parts of its website, products, and services are of most interest. Aggregated data is considered non-personal information for the purposes of this Privacy Policy.
If SOLAD does combine non-personal information with personal information the combined information will be treated as Personal Information for as long as it remains combined.
Protection of Personal Information.
SOLAD has put into place security measures in an effort to protect Personal Information from loss, misuse, or alteration while it is under our control. Personal Information that SOLAD collects is stored electronically. SOLAD uses technical, contractual, administrative, and physical measures in an effort to protect against unauthorized access.
While SOLAD uses reasonable measures to protect information that is stored within its database and restricts access to information to those employees who need access to perform their job functions, such as customer service personnel and technical staff, SOLAD cannot guarantee the security of account information. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of account information at any time. SOLAD cannot ensure the security of the information you transmit to us, and so we urge you to take every precaution to protect your Personal Information when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.
Rights
SOLAD collects Personal Data only for the purposes identified in this Policy and such
information cannot be reused for another purpose that is incompatible with the
original purpose.
You can exercise the following rights with respect to your Personal Data with SOLAD:
- Request for and access your Personal Data collected and stored by SOLAD.
- Withdraw consent at any time. For example, you can withdraw your consent to receipt of our marketing or promotional materials or unsubscribe to our newsletters.
- Object to automated decision-making.
- Request rectification and modification of Personal Data kept by SOLAD.
- Request for deletion of your Personal Data.
- Be informed of and entitled to provide consent prior to the processing of Personal Data for purposes other than that for which the Personal Data were collected.
- Request that SOLAD restricts processing of your Personal Data; and
- Request for information regarding any specific processing of your personal data.
Cookies and Other Technologies.
SOLAD’s Site, email messages, and advertisements may use “cookies” and other technologies such as pixel tags and web beacons. Cookies are used to tell us which parts of SOLAD Site people have visited, help SOLAD measure the effectiveness of advertisements and web searches, and give SOLAD insights into user behaviour so it can improve its communications and products.
Updating, Reviewing or Correcting Personal Information.
You may update, review or correct your information by contacting SOLAD Customer Service.
Changes to the Privacy Policy.
SOLAD reserves the right to change this Privacy Policy at any time, but will alert you that changes have been made by indicating at the bottom of the Privacy Policy the date it was last updated. SOLAD encourages you to review its Privacy Policy to make sure you understand how your information will be used. If there is ever a material change to how SOLAD uses your information and the new uses are unrelated to uses SOLAD disclosed in this Privacy Policy, the amended Privacy Policy will be posted on the Site for your acceptance or confirmation, and you will be required to accept or confirm such changes prior to your continued use of the site.
Questions or Concerns.
If you have any questions or concerns about this Privacy Policy or would like to contact us for any reason, you can contact us at info@solad.co
Last revised: 01/02/2022
